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When COVID-19 canceled many families' vacation plans, NBC 5 responses from consumers reporting cruise refund policies were ubiquitous. Some consumers were given refunds and others were given credits for future trips. Now…

MIAMI (dpa) - Joel Steckler was excited about his first cruise in more than a year and a half and chose the ship that was the first to take passengers again only two months ago after a long pandemic shutdown. Steckler was fully…